Drs. Golovan & Golovan
Norman Golovan D.D.S. 
Bruce Golovan D.M.D.
Family & Cosmetic Dentistry

28790 Chagrin Blvd. #300
Woodmere Village, OH 44122
(216) 591-0022
Designing Healthy and Beautiful Smiles!

Call for an appointment today!
(216) 591-0022

Letter To Our Patients During Covid-19


Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.  While many things have changed, one thing has remained the same: our office’s commitment to your safety.

 

Infection control has always been a top priority in our practice.  We follow recommendations and guidelines made by the American Dental Association (ADA), the Center for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA).  This allows us to make sure that our infection control procedures are up to date and enables us to provide the safest environment for our patients and their family members.

 

We ask that you please be patient and understand that we will do the best to accommodate your scheduling needs as we know many of you are anxious to get back into our office.

 

During this time, we have implanted additional safety precautions to help protect our patients and staff.

 

Upon scheduling an appointment, you will be screened with some questions regarding COVID-19.  At this time, we will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath and fatigue.

 

We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.  During this time, being on time for your appointment is very important.  If you are going to be late to your appointment, please call our office to reschedule.

 

Upon arrival at our office, call us before entering the office to let us know that you have arrived from your vehicle.  We will instruct you on when to come up to the office.  We ask that you please wear a face covering and once you enter the office we will ask that you use the hand sanitizer we have provided and a member of our staff will take your temperature with a contactless thermometer before you are brought back.  Once you are brought back we will ask you to rinse with a hydrogen peroxide and water solution before we begin working on you. 

 

We ask that patients enter the office unaccompanied, if possible.  For those patients who need a guardian or caregiver to accompany them, we ask that this be limited to one single person.

 

Our waiting room will no longer offer magazines or so forth since these items are so difficult to clean and disinfect.

 

Clear plastic screens (sneeze guards) have been installed at the front desk to minimize exposure to airborne pathogens.

 

High efficiency particulate arrestance (HEPA) air purifiers with UV lights have been installed in the office to help improve the air quality in the area for all patients and staff. 

 

Our doctors and staff will be wearing all of the recommended personal protective equipment (PPE).

 

Thank you for being part of our dental practice and having patience with us during this time.  We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.